Frequently Asked Questions
Dial 2945#*model# for example LG G3, 2945#*852# and tap on network lock in put nck done
insert none accepted sim card your phone will ask for unlock code Enter provided code press unlock done
Not Reported lost or stolen, not barred, All outstanding bills are paid, if a services recommend clean imei it means you have to be sure that everything is clean
Please make sure when ordering the handset is verified and confirmed being locked to this network only. If you are unsure please do not order, as phone will NOT be unlocked, and it may result in not getting a refund depending the solution you choose,
Sure. Please register to our website we offer special discounts for professional unlockers.
The unlock codes we supply for most handsets will be entered without any SIM card inserted. However, certain handsets do require either an alternative SIM card, or the original SIM card to be inserted in order for the unlock codes to work.
None at all, we provide complete and easy instructions for unlocking your phone. Often it can be as simple as entering an unlock code using the phone's keypad. If there is a problem unlocking your phone using the codes we provide then we will endeavor to solve the problem to the best of our ability.
- Permanently factory unlock your iPhone without jailbreaking, by whitelisting your IMEI in the Apple iTunes database.
- All our unlocks are guaranteed to work, or your money back. No quibbles, no questions, no hassle.
- Factory Unlock all iPhones regardless of bootloader, baseband and firmware version up to the latest iOS and beyond (if you don't know what this means, don't worry - it simply means we can unlock any handset).
- Upgrade and Sync iPhones using iTunes without fear of ever being locked out.
- Quickest factory unlock guaranteed.
- Every single feature works perfectly 100%, and your warranty remains valid.
- Always upgrade to latest firmware, with our unlocks you simply update using iTunes and your device remains unlocked.
You provide us with easy to find details of your phone e.g. the type, the IMEI number, country and the network that supplied the phone. This information is then used to provide an unlock code to unlock your phone. You simply follow the instructions we provide, and the phone will be unlocked - easy!
No, this is a service that we do not offer as this is not legal.
Your cards details are fully encrypted and processed over a secure server. We do not store your card details for maximum security. We also support PayPal, which has a Thawte certified 128bit SSL Security site.
Once you receive the codes, follow our detailed instructions and enter the codes into your phone by using the phone keypad. It is simple and straight forward and will immediately unlock your phone.
The biggest advantage of getting your phone unlocked is choice. With your phone unlocked you can swap SIM cards at different times to get the best value of the different tariffs from the providers, you can choose which network and which tariff you want at various times.
Mobile phones which are unlocked tend to have a greater second hand value, the value of your handset could be increased. Many people will unlock their mobiles so they can use a local prepaid SIM card when in a different country instead of using the costly 'roaming' feature provided by their current network provider.
This varies depending on the solution. Typically you need to provide the model, the 15 digit IMEI number of the phone and the country / network it is locked to. Usually this is enough but this does vary for each handset and solution. Either way we provide you with full easy to follow instructions to unlock your phone.
It's the small (roughly 2cm by 1 cm) microchip card that you insert into a phone when it's first set up. It provides the identity of the phone for the mobile network. The SIM card is usually located behind the battery on the back of the phone.
The unlocking service we offer allows you to use any network providers SIM card in your phone. Typically this involves unlock codes which are a series of numbers which can be entered into your mobile phone via the phones key pad to remove the network restriction and allow the use of other SIM cards. There are also other solutions which involve software or other ways to unlock your phone, so check that you are ordering the right solution for you.
Yes, unlocking simply removes the network lock and SIM lock that are entered into the phones software when sold to you by the network.
If you obtained your phone on a contract, you should consider that the phone remains the property of the network until the end of your contract. Unlocking your phone while under contract may be a breach of your contract. You may wish to check with your contract supplier to see if unlocking is prohibited before purchasing unlock codes from us.
Removing the network restriction on your mobile phone with unlock codes is the safest form of unlocking available. You simply enter the necessary codes directly into your phone via the keypad to remove the network restriction.
To find out if your phone is locked, simply place a different SIM card in the phone and turn the phone on. Ensure you use a different SIM and not the SIM that the phone was supplied with. If the phone does not allow you to view the menu and displays an error message such as 'SIM not valid', 'Phone Restricted', 'SIM not accepted' then your phone is most likely to be locked. If the phone does allow you to view the menu then the phone in unlocked.